FAQ


We are proud to offer worldwide shipping on all orders.


When will my order be shipped?
Our products are handmade. Most orders are shipped within 1 to 4 business days.

How long does it take for my order to arrive?
Shipping usually takes between 8 and 20 business days.

I have ordered several products, but only one has arrived. Why?
In order to meet the high demand, we store our products in several warehouses. Therefore, products are always packaged and shipped individually. Although we send different packages, the shipping costs for you, even for larger orders, will of course always be free of charge.

Is it possible to track delivery?
Yes, you will receive a link by email.

The order size does not fit, is it possible to change it?
Of course. Please contact us at support@madixa.com. Please return the item in accordance with our return instructions. In the case of a free exchange, please attach a note indicating that it is an exchange, along with your order number and the desired size or variant.